Journeyman's story

There are thousands of printers out there, most of whom have similar equipment. Here at Journeyman, it’s about a lot more than what we have on the floor. It’s about the relationships we build and the personal service we deliver. Every client matters, and every job is important.

Journeyman was founded as Letchmere Lithograph in 1980. The name was changed in 1987 when Steve Silverstein came on as president. Today, Dana Thoms is at the helm, having taken over as Journeyman’s owner in 2014. Dana’s love for the print industry comes from 25+ years of hands-on experience. His enthusiasm for printing is equally shared by his employees.

As part of Journeyman’s commitment to its clients, the company continues to invest in the future of printing. We purchase new equipment and expand our offerings to give clients what they deserve. As the industry changes, so does Journeyman.

Dana Thoms,
Owner

Dana is one of those owners who give the term “old-school-printing” a good name. Printing is the only industry he’s ever known, having started 30 years ago when he was 18. Along the way, he’s worked in every printing department there is, for some of the top printers in New England. In 2014, he became the sole owner of Journeyman Press. He has been, and continues to be, proud to call himself a printer.

A focus on customers is what drives him. That, in turn, drives the company and all the people who work here. A “yes mentality” permeates Journeyman. The employees exhibit an almost Herculean can-do attitude, and it starts with Dana. He’s committed to making the business of working with Journeyman Press as easy as possible.

Scott Vaughan,
Director of Sales and Marketing

Scott is a prepress-slash-tech expert who still preflights all of his clients’ work. Before he moved into sales, Scott was a prepress manager for several companies and an IT manager, too. Scott’s passion and love of his job is only exceeded by the same for his wife, two children and his French Bulldog, Stella.

When not helping his clients with their next project, Scott can be found doing something soccer related, either playing in the largest amateur league in the country, coaching his son’s team or cheering on his daughter at her games. However, if there’s snow on the ground, he’ll be on the slopes trying to keep up with his kids snowboarding.

Robert Kaplan,
Print Salesman

How many print salesmen can say they’ve repaired almost every machine in a printing facility? Robert can. He has 30+ years in the business, including having owned his own company for 20 years, and he proudly “fights tooth and nail” for his Journeyman customers.

His clients might be surprised to know he has a steady gig playing folk music (think Woody and Arlo Guthrie) every Friday afternoon at a nursing home. Robert is also a professional photographer who regularly donates his talent for good causes, like Dana Farber Cancer Institute and North Shore Elder Services.

The project management team

Although customer service rep is a common title in the print industry and has become familiar to customers, it doesn’t do justice to Journeyman’s Project Management Team.

Here, where caring for customers comes first, this is the most important role. Their function is complex. They maintain critical business relationships. They monitor the production of jobs all the way through the plant. They communicate extensively and proactively with their customers. This role is highly vital to the success of Journeyman Press.

Our Project Management Team has over 125 years of print industry experience among them. They have an extensive print knowledge base, and they have broad experience working in every department within a printing company.

Journeyman’s Project Management Team is not “sales back up.” Some have run presses and run entire departments. They have ordered paper, done estimating, run bindery equipment and handled quality control. They know about digital as well as commercial printing. It may be that their hands-on manufacturing experience is what makes them exceptional.

Journeyman’s Project Management Team is the beating heart of the company, in that they are personally responsible for working with our customers and ensuring that work is produced as expected. Job by job, they help instill trust in Journeyman Press, and they do it by giving every customer personal attention.

Barbara Jane Cleveland

Having not one but two degrees from RIT, arguably the leading institution for print education, means that Barbara has extensive technical training and expertise. Add to that her 25 years in this industry working with some of the area’s largest printers, and you can truly appreciate her print knowledge base.

Deborah Colonero

Deborah and her husband live in an old Colonial house in New Hampshire, complete with a mini farm. Think lambs, chickens and a vegetable garden. Antiquing and hiking are high on the couple’s list, too.

Peter Fisher

A lifelong outdoorsman, Peter believes in living off what nature gives us. He raises chickens, pheasant, and quail; he grows his own vegetables and makes maple syrup every spring.

Laurie MacCuish

Laurie is known for her high energy and positive attitude. Her heart’s passion is her 7-year-old autistic daughter. She feels blessed to have the support of her family, her friends, and her co-workers. Her interests also include nutrition and fitness, but she’s more likely to get caught with coffee and chocolate!